Data Privacy Policy
Introduction
Welcome to Fitreat. We respect your privacy and are committed to protecting your personal data. This data privacy policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (GDPR).
Who We Are
Fitreat
Third Culture studios
5 Technology Park,
Colindeep Lane,
London,
NW9 6BX
Email: hello@fitreat.co.uk
Information We Collect
We may collect and process the following personal data about you:
- Personal Identification Information: Name, address, email address, phone number, and payment details.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To process and deliver your orders, manage your subscription, and provide customer support.
- Service Improvement: To improve our website, products, services, marketing, and customer relationships and experiences.
- Marketing: To make suggestions and recommendations to you about goods or services that may be of interest to you.
- Legal Compliance: To comply with legal obligations, respond to legal claims, and protect our rights and interests.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfil our contract with you (e.g., to provide our subscription services).
- Consent: Where you have provided your consent (e.g., for marketing communications).
- Legitimate Interests: For our legitimate business interests (e.g., improving our services and website).
- Legal Obligations: To comply with legal obligations (e.g., tax laws).
Sharing Your Information
We may share your personal data with:
- Service Providers: Third parties who provide services on our behalf (e.g., payment processors, delivery services).
- Legal and Regulatory Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
International Transfers
Your personal data may be transferred to and processed in countries outside the UK. We ensure that any transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.
Data Security
We have implemented security measures to protect your personal data from being accidentally lost, used, accessed, altered, or disclosed. Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing of your personal data.
- Data Portability: Request transfer of your personal data to you or a third party.
- Objection: Object to processing of your personal data where we are relying on a legitimate interest.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at hello@fitreat.co.uk
By using our services, you agree to the collection and use of your information as described in this privacy policy.